Facing a busier - and increasingly demanding - click-to-shop marketplace, the reinvented grocer serves the Northeast with next-day home delivery of food items and perishable groceries ranging from fresh fish to ice cream. Keep food fresh and move it fast: That’s the heart and soul of FreshDirect’s farm-to-fork model. How Is FreshDirect Shaking Up the Supply Chain? Taking on ingrained supply chain standards and reinventing food shopping as we know it, the company brought in over $600 million in revenue in 2017 and already has an eye to the next step.Īlong with other e-commerce food suppliers, including retail giants like Amazon and meal kit provider HelloFresh, FreshDirect faces a long list of logistical challenges - and is gambling that they just may have the answer. “It takes us less than a day to get it down here from the boats.” Referring to harpoon-caught swordfish from Nova Scotia, FreshDirect Co-Founder David McInerney speaks from the groundbreaking logistics hub serving as online grocery provider FreshDirect’s new home in the Bronx, New York. Sign up here to get the day’s top stories delivered straight to your inbox. FreshDirect’s customers will continue to enjoy the high-quality fresh food, great-tasting products and stellar service for which FreshDirect is known.Welcome to Thomas Insights - every day, we publish the latest news and analysis to keep our readers up to date on what’s happening in industry. “We will ensure a smooth transition and honor FreshDirect’s unique customer-focused and food-centric culture and deep connection with its suppliers. As co-founder, David has been instrumental in establishing FreshDirect’s philosophy in bringing the best fresh and high-quality products to people’s doorsteps in the tri-state area,” commented Siddiqi (left), who joined Ahold Delhaize in January 2019 after holding the chief digital officer’s role at McDonald’s Corp. “On behalf of Ahold Delhaize, I want to thank David for his dedication and leadership over the past two decades. Overall, the e-grocer delivers directly to customers in selected markets in seven states, including New York, New Jersey, Connecticut, Pennsylvania, Delaware, Maryland and Virginia, plus the District of Columbia. Fedele had served as CEO from FreshDirect’s launch in 2002 until 2004.įreshDirect emphasizes its focus on fresh food, which accounts for more than 60% of its sales, as well as its relationships with local farmers and meal solutions. The company was founded in 1999 by Joe Fedele, Jason Ackerman and McInerney, who became its CEO in September 2018 with Ackerman’s resignation as chairman and chief executive. With the commitment and support of Frans, Farhan and the entire Ahold Delhaize team, FreshDirect is in excellent hands and well-positioned for continued success.”Ī pioneer in online grocery retailing, FreshDirect has provided digital shopping and delivery services - primarily in the metropolitan New York area - for more than 20 years. Our amazing farmers, ranchers and fishermen have inspired me every day as partners, teachers and true friends. “I have been so fortunate to have worked alongside an incredible team of talented, dedicated people who all share the same passion for our mission: to make great fresh food easy to get. “FreshDirect has been an amazing, life-changing, 20-year adventure for me,” McInerney (left) said in a statement. Related: Inside FreshDirect’s state-of-the-art campus FreshDirect also retained its brand name and independent operation from its 400,000-square-foot automated fulfillment center and campus in the Bronx. In the wake of the acquisition, McInerney continued to lead FreshDirect, which reported to a seven-person board. Ahold Delhaize holds majority ownership in the online grocer, while Centerbridge has a 20% stake. Financial terms of the agreement weren’t disclosed. Related: Ahold Delhaize wraps up FreshDirect acquisitionĪhold Delhaize and private equity firm Centerbridge Partners unveiled their acquisition of New York-based FreshDirect in mid-November and closed the transaction in early January. Plans call for a search to be initiated for a permanent CEO. Siddiqi assumes overall leadership responsibility for FreshDirect, and McInerney will continue in an advisory role through the end of October. McInerney is stepping down from FreshDirect effective today and will be succeeded on an interim basis by Farhan Siddiqi, chief digital officer of Ahold Delhaize, the Zaandam, Netherlands-based company said. FreshDirect co-founder and CEO David McInerney is leaving the pure-play online grocer, four months after the company’s acquisition by global food retailer Ahold Delhaize.
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